Accessibility

Our commitment

We work to provide a website that people can perceive, operate, understand, and navigate regardless of ability. Accessibility is treated as ongoing work rather than a one-time project, and we review it as the site changes.

Standard we work toward

We use the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our reference standard. We do not claim perfect conformance; we identify issues, prioritize them, and fix them.

What we do

• Use semantic headings, landmarks, and page structure
• Provide meaningful alternative text for product and content images
• Maintain readable color contrast and legible type sizes
• Support keyboard navigation with visible focus indicators
• Label form fields and announce expandable content to assistive technology
• Design layouts that work across screen sizes and at increased zoom

Getting assistance

If any part of this website is difficult to use, contact Customer Care at care@naturrahome.com or (662) 368-2140 during posted hours. We will help you get the product information you need and complete what you were trying to do, including taking an order or answering product questions directly.

Reporting a barrier

Please include the page address, a description of the problem, and the browser, device, and assistive technology you were using. We review every report, respond with a plan or a workaround, and keep you updated on the fix.

Third-party content

Some parts of the shopping experience rely on third-party services such as payment processing. We choose providers with accessibility in mind, but we do not control their interfaces. Tell us about a barrier in one of those areas and we will raise it with the provider and help you complete your request another way.