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Compliance Center

Approved Marketing Claims

Naturra Home maintains a controlled list of approved product statements. Affiliates may use only the language on that list.

Effective date: September 1, 2026

Rules that apply to every claim

  • Use approved wording; do not paraphrase in a way that changes meaning.
  • Do not add health, medical, therapeutic, disinfecting, sanitizing, or antibacterial claims.
  • Do not add environmental claims outside the Environmental Marketing Guidelines.
  • Do not add safety claims such as non-toxic, chemical-free, child-safe, or pet-safe.
  • Do not compare Naturra Home to other brands without written approval.
  • Do not state or imply results that are not typical for ordinary use.

Claims you may make

  • Describe the product category and intended use as stated on the label
  • State the listed ingredients and sizes accurately
  • Describe scent and appearance as your own subjective experience
  • Say that artisan soaps, bath bombs, and the alder tray are handcrafted in the USA
  • Describe your own honest experience using the product as directed

Requesting approval

If a statement is not on this list, it is not approved. Send the exact wording to Customer Care and wait for written approval before publishing it.

Naturra Home Customer Care

Email care@naturrahome.com or call (662) 368-2140.

Monday–Thursday, 10:00 a.m.–6:00 p.m. Central Time

Friday, 10:00 a.m.–5:00 p.m. Central Time

Naturra Home, 834 MS-12 STE 1004, Starkville, MS 39759. This is our business and legal-notice mailing address. It is not a storefront and is not a return address; returns require prior authorization and the instructions Customer Care provides.