Reviews & Testimonials Guidelines

Authenticity requirements

• Reviews must reflect genuine experiences with the product.
• Fake reviews are prohibited.
• AI-generated consumer reviews are prohibited.
• Purchased positive reviews are prohibited.

Incentives

• An incentive may never be conditioned on leaving a positive review.
• Any incentive received in exchange for a review must be disclosed in the review itself.

Relationships

Affiliates, employees, owners, and their family members must disclose their relationship to Naturra Home whenever they review or endorse a product.

Handling negative feedback

Honest negative reviews may not be suppressed, deleted, hidden, or discouraged improperly.

Claims within testimonials

Testimonials may not contain unauthorized product, health, environmental, safety, or income claims, even when the experience described is genuine.